FAQ

How long does shipping take?
Shipping times vary depending on your location. Estimated delivery times will be shown during checkout or provided with your order confirmation.

How can I track my order?
Once your order ships, you’ll receive tracking information by email.

Can I change or cancel my order?
Contact us as soon as possible after placing your order. We’ll do our best to help, but changes or cancellations cannot be guaranteed once an order has been processed.

What if my item arrives damaged?
Please contact us as soon as possible with your order details and photos of the damaged item so we can review the issue.

Do you accept returns?
Yes, eligible items can be returned according to our Returns & Refunds Policy.

How can I contact Grove & Vessel?
You can reach us through our Contact Us page. We aim to respond within 1–2 business days.